Can I Get An Order Status Update?

When you place an order with us, you should receive an order confirmation email (please check your spam folder if you don't see it).

When your order leaves the warehouse, you should receive a shipping confirmation email that contains tracking information for your order.

If you have placed an order, but have not received a shipping confirmation email yet, you can reach out to us for an update and we will gladly let you know the current status of your order.

The best way to reach out to us with these questions is via email (team@elitepatiodirect.com). Alternatively we can be reached via phone at (855) 546-9900.